From the first meeting Ellen was transparent, caring and had my best interest at heart. She arranged a team to come in and revalue my home and my journey with Ellen began. I signed into a sole mandate with Wakefield's for 3 months (being reassured by Ellen it was the best thing to do even though I had been burnt before I chose to trust her). I need to take the opportunity to thank Ellen from the bottom of my heart for holding my hand the whole way. After an open house, which I was dead against, but submitted to it as Ellen said it was needed I was present when she was talking to a very interested buyer. I was taken back on her high ethics, knowledge and care while talking to the potential buyers when they signed the OTP. That following week Shareen asked to bring the Govenders to look. Within 24hrs she arrived with an offer. I called Ellen immediately in a panic and she told me that Shereens offer was the 'best offer on the table'. I signed the offer the following night in the pouring rain in my home, Fiona from Attorneys then contacted me and again, walked me through ever step of the sale to the sold. Even though Ellen listed the property but did not sell it, she answered every one of my many many calls. One month after moving out I received a call from her to ask me how I was settling in. A massive Thankyou to Ellen for going more than the extra mile for me. Ellen is an asset to Wakefield's and I highly recommend her to all my clients I see daily. Thank you Wakefield's for your professionalism and high standards.