I would like to bring to your attention my great appreciation for the services I received from a member of your staff, Ms Rosey Ramnath. Rosey has done an outstanding job of successfully selling two of my properties in Mount Edgecombe and Umhlanga within the past 8 months. Rosey managed to sell my first property within 1 month of it being listed for sale. I had previously used the services of another agency to sell my second property with no progress at all over more than 6 months. After Rosey had taken over responsibility to sell my second property, within a few months, my property was sold at a price that I was satisfied with. I appreciate that she spent many weekends consistently marketing my properties and doing multiple open days. While my family and I had emigrated overseas in April 2025, Rosey had taken the responsibility to ensure my property was up to standard for sale and kept clean at her own expense. She went out of her way to negotiate on my behalf with a previous letting agent to repair damages to my property that were incurred by the previous tenants. Rosey has been a trustworthy ally, personally keeping me up to date about the condition of my property. She has gone over and above her role as a property sales agent, even sacrificing her personal time to meet potential buyers at odd hours. Rosey has been persistent in following up with the conveyancing lawyers to ensure efficient progress of the property transfers and keeping me up to date in this regard. I appreciate that Rosey has made these property sales as stress-free as it could be. I would like to recommend that Wakefields recognizes Rosey Ramnath for the exceptional person she is and the outstanding service she provides to her clients.